We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, the item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. The proof of purchase is required.

To start a return, you can contact us at highlightlamp@gmail.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without requesting a return will not be accepted. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we receive and inspect your return, and let you know if the refund is approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to proceed and post the refund. 
If you don't receive refund over 15 business days after you get the refund notice,  please contact us at highlightlamp@gmail.com.